FAQ
A comprehensive guide to frequently asked questions about our products.
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Product Guides
Up to date, comprehensive step by step guides and videos for all of our products.
Documentation and User Manuals
Download original manuals and quick-start cards provided with our products.
Register Product
Register your product for updates, recalls and warranty service.
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Return for Service
Sometimes things just aren't right. We're happy to fix that for you.
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Self Help / Troubleshooting
Something not working how it should? Look here for answers.
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After-sales Policy
inD aquatics Warranty
All aF4s come with a hassle-free warranty. This includes the repair or replacement and ongoing support of your feeder. We want to ensure a great service experience for our customers. For this purpose, we have prepared a warranty statement to inform you of our procedures and how we intend to handle warranty requests.
Order Shipping Policy
Most orders will ship within 48 hours however delivery and shipping information varies by country and region.
Return Policy
We offer returns on unused products within 14 days of receipt. Return policy varies by country and region.
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General Inquiry
Have a question about an order? Billing issue? Other miscellaneous question?
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Tech Support
Something up with your aF4?Have a tech related question? Ask us here.
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Business Inquiries
Looking to distribute inD aquatics products? Want to team up to make something great?
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